Tag: Service
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What do you Need to Find Out in Order to Know your Customer?
Know your customer, and they will consistently select you over other service providers. Keeping customers is always a matter of maintaining relationships and this requires that you know them intimately.
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Thabo Mbeki on the Leadership for the Africa we Want
I must stress, this clip of Mr. Thabo Mbeki and Mr. Benjamin Mkapa inspired me and filled me with admiration for the truth of the words they spoke.
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Why are We Trumped?
It just might take a Trump to help us see that a system in itself holds no ground unless it’s worked by individuals with an intent to serve others.
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The Truth about Forgiveness
Forgiveness is about freedom. Freedom from resentment.
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Service and Attention
Over and over, you’ll see the service and attention principle apply to everyone in a simple ‘give and take’ transaction.
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What Exactly Does Empowerment Mean?
The sad reality is that the understanding of empowerment that is current our country at the moment seems to confirm the issue of expectation rather than that of contribution.
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How to be a Leader
If you want to be a leader there is only one thing you need to get right. You need to care for the people who are under your charge.
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Building Successful Teams – An Introduction
The success of a group of people depends on the degree to which each member of the group is unconditional in the pursuit of the group’s objective.
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Lets be Honest: Real Sustainability May not Make Business Sense – Charles Eisenstein
Considerations such as ‘what do you really care about’ and ‘who do you serve’ should be drivers of sustainability, not profit
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Increasing the Capacity to Love: Afia Mansoor
The way of love is supreme and without fault… it’s the only way that works.