There are some things you can do before and during a difficult conversation to make it easier and more successful.
Good communication really starts with the ability to listen. Being a good listener then is a very important skill. So, how does one become a good listener?
In a work situation if the person/manager is behaving in a way that does not meet with the criteria of the recipient, can it be called “distrust?”
The search for the ultimate “success recipe” is offset by the effort to explain why companies fail. In working with leaders of successful companies I am struck by the fact that both success and failure are by design.
Generally the more aggressively we pursue a disagreement, the more resistant we find the other to be. When the other is not receptive then our insistence on our point of view is experienced as a badgering by them.
Good communication facilitates mutual understanding which breads greater inter-personal harmony, facilitates effective cooperation and broadens one’s horizons.