You must learn from your successes as much as your mistakes. If you can gather information from successes and then put that to use, you have a formula for success.
There are some things you can do before and during a difficult conversation to make it easier and more successful.
Decision making is an essential part of all of our lives. But, it is only easy to make the perfect decision when things are simple.
In this article I want to speak about the initial sales process and how to achieve Selling Success.
Know your customer, and they will consistently select you over other service providers. Keeping customers is always a matter of maintaining relationships and this requires that you know them intimately.
This article is not about getting a person to say “yes” the first time. It is about the client saying “yes” multiple times and get repeat business.
High scores in customer satisfaction don’t necessarily link to sustainable growth. Customer satisfaction is the wrong measure.
Handling emotions is a good investment in the workplace. Being good at handling your emotions makes you more effective.
As harsh as it may sound, poor self-esteem is living a lie. “Who is the real me? Am I my true self? Do I act like the person I really am?”
I want to share a simple exercise that can help improve EQ and help with dealing with emotions.